Monday, September 24, 2007

Stay away from VirginMedia! You have been warned...

"Instead of being charged per second for your phonecalls, we will now round up to the nearest what?" J asks me.
I reply "five minutes" says I, thinking that would just be ridiculous.
"Correct" says J.
"You are having a laugh aren't ya? You serious?" says I.
You get the gist anyway.
Yes, today J received a letter from Virgin Media (despite having cancelled his contract) stating that for a phonecall lasting 4 mins 50 seconds, you will be charged for 5 minutes - meaning a 10 second call will be charged as though you had been on the phone for 5 minutes.

Virgin are taking the piss and everyone should move away now - they have terrible customer services (bar 1 nice woman) and they are about to rip you all off.

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